Frequently Asked Questions
Everything you need to know about your order and our legendary recordings.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by location, usually ranging from 10-21 business days depending on customs processing.
What is your return policy for vinyl and CDs?
We accept returns on unopened and sealed media within 30 days of purchase. If your record arrives damaged or warped, please contact our support team with photos for a replacement.
How can I track my shipment?
Once your order has been dispatched, you will receive an email with a tracking link. You can also monitor your order status through the 'Order History' section of your account.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer limited edition or signed releases?
Yes, we frequently release exclusive colored vinyl and signed editions. These items are available in limited quantities and are sold on a first-come, first-served basis.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a cancellation within one hour of placement; however, once an order has reached the warehouse, we are unable to make modifications.